TERMS & CONDITIONS

Terms & CONDITIONS


1. Introduction

The ownership of this website, www.spinboxsystems.com, (hereinafter, the Website) is held by: BIOINICIA FLUIDNATEK SLU with Tax ID (NIF): ESB02920395, whose contact details are:

  • Address: C/Algepser, 65 – Nave 3 Polígono Industrial Tactica PC (46980) in Paterna, Valencia
  • Contact Phone Number: 34 674 071 303
  • Contact e-mail address:: [email protected]

This document (as well as any other document mentioned here) regulates the conditions governing the use of this Website (www.spinboxsystems.com) and the purchase or acquisition of products and / or services through it.

For the purposes of these Conditions, it is understood that the activity carried out by BIOINICIA FLUIDNATEK SLU through the Website includes:

In addition to reading these Conditions, before accessing, browsing and/or using this website, the client shall have read the Legal Notice and the General Conditions of Use, including the cookie policy, and the privacy and data protection policy of BIOINICIA FLUIDNATEK SLU. By using this Website or by making and/or requesting the purchase of a product and/or service through it, the client agrees to be bound by these Conditions and by all of the above, therefore, if they do not agree with these terms, they should not use this Website.

Furthermore, we inform you that these Conditions may be modified. The client is responsible for reviewing them each time they access, browse and/or use the Website as those in force at the time the purchase of products and/or services is requested shall be applicable.

For any questions the client may have regarding the Conditions, they may contact the holder using the contact details provided above or, where applicable, using the contact form.

The use of the platform is exclusively restricted to clients engaged in business or professional activities or in the provision of services.

2. Identification of Contracting Parties

2.1 These general conditions regulate the purchase of products and/or services from www.spinboxsystems.com, provided by the company BIOINICIA FLUIDNATEK SLU with registered office at C/Algepser, 65 – Nave 3 Polígono Industrial Tactica in Paterna 46980 (Valencia)

2.2 The client declares that they are a natural or legal person where the products marketed on this website are acquired and used in the exercise of a business or professional activity or provision of services.

2.3 The client declares that they are of legal age and have legal capacity to contract.

2.4 The client shall provide BIOINICIA FLUIDNATEK SLU with the personal data required to govern the relationship between the parties and declares that they are responsible for the authenticity of the data provided and for any false or inaccurate statements.

2.5 The use of the service provided by BIOINICIA FLUIDNATEK SLU implies the knowledge and express acceptance by the client of all these General Conditions.

2.6 The client will have the option of viewing and printing these General Conditions.

3. Purchase Conditions

BIOINICIA FLUIDNATEK SLU reserves the right to unilaterally modify the prices of the products without prior notice.
In the event that any product is not in stock, or available from suppliers, BIOINICIA FLUIDNATEK SLU shall propose the client its replacement by a different item of similar price and characteristics or a refund for the amount.

If the delay in delivery is attributable to BIOINICIA FLUIDNATEK SLU, except for force majeure, and exceeds 30 working days, a full refund of the amount prepaid for the goods whose delivery has been delayed shall be made, upon written request from the client. Likewise, BIOINICIA FLUIDNATEK SLU shall not be liable for any loss of profit or emerging damage, direct or indirect, and its maximum liability in any case shall be the value of the goods.

4. Purchase os acquisition process

The client may purchase from the Website by the established means and methods. They shall follow the online purchase and/or acquisition procedure at www.spinboxsystems.com, during which various products and/or services can be selected and added to the shopping cart, basket or final shopping space and, finally, click on “PAY”.

Likewise, the client shall fill in and/or check the information requested in each step, although, during the purchase process and before making the payment, the purchase information may be modified.

Next, the client shall receive an e-mail confirming that BIOINICIA FLUIDNATEK SLU has received the order or request for purchase and/or provision of the service, that is to say, the order confirmation. And, where appropriate, they shall also be informed by e-mail when their purchase is being sent.

Once the purchase procedure has been completed, the client agrees to an electronic invoice being generated by the Website and sent to the client via e-mail. Likewise, the client may, if desired, get a printed copy of their invoice, requesting it from BIOINICIA FLUIDNATEK SLU using the contact fields of the Website or through the contact details provided above.

The client acknowledges that, at the time of purchase, they are aware of certain specific conditions of sale concerning the product and/or service in question and that are shown together with the product/service presentation or, where applicable, its image on their Website page, indicating, but not limited to, and on a case-by-case basis: Name, price, components, weight, quantity, colour, details of the products, or characteristics, how the services will be carried out and/or cost; and acknowledges that by placing an order for purchase or acquisition, the complete and full acceptance of the particular conditions of sale applicable to each case is materialised.

All notifications, purchase orders and payments involved during the transactions carried out on the Website may be filed and kept in the automated records of BIOINICIA FLUIDNATEK SLU with the purpose of providing proof of the transactions, in any case, complying with reasonable security conditions and the laws and regulations in force that may be applicable in this respect, and particularly with regard to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR) and on the client’s rights under the privacy policy of this website.

5. Payment Methods

These are the payment methods that the client may use to purchase products and/or services from BIOINICIA FLUIDNATEK SLU:

a. Bank Transfer, sending a bank transfer to the account indicated when the order is placed. You have up to 10 days to make the payment, after that time the order shall be cancelled. Remember to always provide your order number to avoid potential confusion.

b. PayPal. You can pay with your PayPal account through our secure PayPal gateway. At the end of the purchase process, you will be redirected to a secure PayPal page to proceed with payment. Paypal is the international leader in Internet-based payments and makes it possible to send and receive payments online safely and conveniently.

6. Availability

All purchase orders received by BIOINICIA FLUIDNATEK SLU through the Website are subject to the availability of the products and/or to any force majeure circumstance or cause (clause nine of these Conditions) affecting the supply of the products and/or the rendering of the services. In the event of any difficulties regarding the supply of products or if no products remain in stock, BIOINICIA FLUIDNATEK SLU undertakes to contact the Client and reimburse any amount that may have been paid. This shall also apply in cases where the provision of a service becomes unfeasible.

7. Shipping costs

Shipping costs are borne by the client and depend on the country of origin, weight and volume of the goods purchased. Shipping costs shall be displayed during the purchase process at the online store before payment is made.

8. Delivery times

The estimated delivery time for products in stock is between 10-15 days, depending on the destination country. In the event that an order consists of in- and out-of-stock products, those products in stock shall be shipped immediately, while products out of stock shall be shipped when available (the client shall be notified by e-mail with the estimated delivery time).

9. Security in Transactions

We guarantee that your data is sent on a secure, encrypted and protocol protected (SSL, Secure Sockets Layer) connection. We also inform you that we have been certified by the Verisign, whose purpose is to guarantee security measures for transactions that take place on the Internet.

10. Non-applcability of the right to cancel

We inform you that the right to cancel regulated by Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Clients and Users and other complementary laws is not applicable as the final recipient of our products are the natural or legal persons who acquire and use them in the exercise of a business or professional activity or in the provision of services.

11. Warranty

We inform you that the warranties on our products are not governed by the application of the legal warranty of Law 23/2003 on Warranties on the Sale of Consumer Goods, which is applicable only to end customers.

The sale of BIOINICIA FLUIDNATEK SLU products is intended for natural or legal persons who purchase and use them in the exercise of a business or professional activity or provision of services, therefore, any defects shall be governed by the Commercial Code, with the regulation on hidden and obvious defects becoming applicable. Therefore, the warranty period of the goods shall be given by the commercial guarantee offered by the seller, which is 1 year.

After the first six months, the client shall be responsible for demonstrating that the problem in the product is a manufacturing defect and not due to normal and correct use of the product. Likewise, BIOINICIA FLUIDNATEK SLU is required to be responsible for the repair or replacement of the product, or if it cannot comply with the foregoing, the buyer has the right to terminate the contract, requesting a refund of the payment made or, where appropriate, a discount in the price. The client must inform the seller of the non conformity within two months of learning about it.

Defects caused by negligence, impact, improper use or handling, incorrect assembly or materials subject to wear under normal use are not included.

Incidents justifying the use of the warranty shall involve repair, replacement of the part and/or article, discount or return, under the terms established by law. The warranty shall be void if any of the information in the warranty or proof of purchase is modified, altered or replaced.
If the client wishes to exercise their warranty rights, they may contact BIOINICIA FLUIDNATEK SLU, by any of the means described above, or the manufacturer of the product. If they prefer to contact the Manufacturer and their claim is not completely satisfactory, they shall notify BIOINICIA FLUIDNATEK SLU who will take appropriate measures, keeping the client informed at all times.

We inform you that the warranties on our products are not governed by the application of the legal warranty of Law 23/2003 on Warranties on the Sale of Consumer Goods, which is applicable only to end customers.

The sale of BIOINICIA FLUIDNATEK SLU products is intended for natural or legal persons who purchase and use them in the exercise of a business or professional activity or provision of services, therefore, any defects shall be governed by the Commercial Code, with the regulation on hidden and obvious defects becoming applicable. Therefore, the warranty period of the goods shall be given by the commercial guarantee offered by the seller, which is 1 year.

After the first six months, the client shall be responsible for demonstrating that the problem in the product is a manufacturing defect and not due to normal and correct use of the product. Likewise, BIOINICIA FLUIDNATEK SLU is required to be responsible for the repair or replacement of the product, or if it cannot comply with the foregoing, the buyer has the right to terminate the contract, requesting a refund of the payment made or, where appropriate, a discount in the price. The client must inform the seller of the non conformity within two months of learning about it.

Defects caused by negligence, impact, improper use or handling, incorrect assembly or materials subject to wear under normal use are not included.

Incidents justifying the use of the warranty shall involve repair, replacement of the part and/or article, discount or return, under the terms established by law. The warranty shall be void if any of the information in the warranty or proof of purchase is modified, altered or replaced.

If the client wishes to exercise their warranty rights, they may contact BIOINICIA FLUIDNATEK SLU, by any of the means described above, or the manufacturer of the product. If they prefer to contact the Manufacturer and their claim is not completely satisfactory, they shall notify BIOINICIA FLUIDNATEK SLU who will take appropriate measures, keeping the client informed at all times.

12. Taxes

The prices on the products that are on sale in our e-commerce stores include Value Added Tax (VAT) where applicable.

All fees, taxes, import charges, tariffs, customs management, as well as any other similar expense or tax relating to import in the destination country shall be borne entirely by the client, who shall be responsible to pay them.

All prices shown on this website are valid except typographical error.

13. Tariffs

This tariff-catalogue cancels all previous ones. BIOINICIA FLUIDNATEK SLU reserves the right to modify the tariff as many times as necessary, without any obligation to notify its clients beforehand.

BIOINICIA FLUIDNATEK SLU reserves the right to fully or partially modify any article included in this tariff, without prior notice
Prices are understood by units and euros.

Prices shall be those appearing in our tariff in force at the time the order is accepted. Sale prices may be modified without prior notice, and will be notified as soon as possible.

14. Independence of clauses

If any of these terms of sale or any provision of a Contract is held by a competent authority to be invalid, illegal or unenforceable to any extent, such term or provision shall be severed to the same extent from the remainder of the terms and provisions, which shall continue to be valid to the fullest extent permitted by law.

15. Modifications od the General Conditions

BIOINICIA FLUIDNATEK SLU reserves the right to modify these General Conditions at any time and without prior notice. These modifications shall be published on the website so that the client may know them before using the website. Consequently, the client must read these General Conditions carefully each time they use the website. The use of the website and/or the services, once the General Conditions have been modified, shall imply their acceptance by the client.

BIOINICIA FLUIDNATEK SLU reserves the right to modify the commercial offer featured on the website (modifications to products, prices, promotions and other commercial and service conditions) at any time.

16. Notifications

For the purposes of notifications, BIOINICIA FLUIDNATEK SLU expressly designates the address listed in these Terms and Conditions, and the client expressly designate the address provided in the registration process under the “My Account ” section. Likewise, the client expressly accepts that any type of notification addressed to them (except advertising messages from BIOINICIA FLUIDNATEK SLU if the client has not agreed to this type of messages or has exercised their right to reject such advertising messages) may be sent via the e-mail address provided by them. Any change of address or e-mail address must be notified in writing to the other party in order to be effective for future notifications.

17. Service Suspension

BIOINICIA FLUIDNATEK SLU may temporarily suspend the provision of the service due to force majeure, such as strikes in the means used to ship the items sold, or any other cause that prevents the normal provision of the service. Such temporary interruption shall not entitle the client to receive any compensation for any damage that the interruption of service may cause, except for the refund of the amount of the service that could not be provided.

18. Data Protection

The personal information or data that the client provides to BIOINICIA FLUIDNATEK SLU during a transaction carried out on the Website shall be processed in accordance with the provisions of the Privacy or Data Protection Policy (contained, where applicable, in the Legal Notice and General Conditions of Use). By accessing, browsing and/or using the Website, the client consents to the processing of said information and data and declares that all the information or data provided are true.

19. Jurisdiction

By accepting our general terms and conditions of sale the client agrees to submit to the jurisdiction of the courts and tribunals of Valencia in Spain in the event of dispute, renouncing to their own jurisdiction.

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